Technical Assistance

Technical assistance (TA) is guidance and information on understanding the Americans with Disabilities Act (ADA) and how it applies to a particular situation. The ADA requires federal agencies that enforce the law to provide technical assistance to all sections of the public.

Related Resources

Articles (8) Blogs (24) News (22) Webinars (6) Infographics (5)

Articles

Blogs

News

Webinars

  • How Can We Help? The Impact of Technical Assistance
    07/13/2016- The Northeast ADA Center’s technical assistance team provides one-on-one, on-demand ADA guidance to any stakeholder in its region, which includes New York, New Jersey, Puerto Rico, and the US Vi...
  • Accessibility Update: Difficult 2010 ADA Standards Technical Requirements
    09/19/2013- On September 19 from 2 PM – 3:30 PM, The Northeast ADA Center is teaming up with United Spinal Association’s Accessibility Services program to host a free Americans with Disabilities Act (...
  • Service Animal Scenarios
    03/27/2019- Chris Sweet, Northeast ADA Technical Assistance and Outreach Specialist, will present Service Animal Scenarios. Service animals often appear in popular media as a topic of contention as airlines, sto...
  • Northeast ADA Center Year in Review 2020
    01/28/2021- While COVID-19 was certainly one of the largest stories of 2020, other ADA items of note happened as well. Join the technical assistance team of the Northeast ADA Center as they review the year 2020....
  • The Americans with Disabilities Act (ADA): Back to Basics
    12/10/2014- Even though it's been nearly 25 years since the passing of the ADA, many of us are still often unsure or unclear about what the ADA covers, and who and what it applies to. This webinar will feature th...

Infographics

Snow Removal: For Business Owners
Infographic titled 'Snow Removal for Business Owners' featuring a man walking through the snow with a cane. 'Where a public accommodation must provide an accessible route, the route must remain accessible and not blocked by obstacles' - Department of Justice ADA Title III Technical Assistance Manual After snow, businesses should AVOID: Plowing snow into accessible parking, access isles, or curb cuts. Having snow or ice on the accessible route to the entrance. Removing snow is a readily achievable barrier removal If you have questions about the Americans with Disabilities Act, contact the Northeast ADA Center at 1-800-949-4232
ADA: Title V - Miscellaneous Provisions
'ADA: Title V - Miscellaneous Provisions' Title V of the ADA gathers together a number of additional provisions of the ADA including: - Prohibitions against retaliation for those that exercise their rights - Clarification that the ADA does not override federal, state or local laws that provide equal or greater protections - Provision of technical assistance to those who have rights or responsibilities under the ADA - Creation and maintenance of accessible design standards - Authorizing the use of settlement agreements and similar alternative means of dispute resolution If you have questions about the Americans with Disabilities Act, contact us at 1-800-949-4232
How People Contacted Us (in 2019)
'How People Contacted Us' The Top 5 Methods In 2019, the Northeast ADA Center received approximately 1,300 Technical Assistance (TA) questions. Here are the top 5 methods: 1. Phone 2. Email 3. Website 4. In person 5. Social media Reach out if you have questions. If you have questions about the Americans with Disabilities Act, contact us at 1-800-949-4232.
Who Called in 2019
Who Called This Year? In 2019, the Northeast ADA Center received approximately 1,300 Technical Assistance (TA) questions. Here are the top 5 callers. 1. Individual with a disability (individuals with disabilities account for almost half of all TA stakeholders) 2. Family member of person with a disability 3. Business 4. State or local government agency 5. Unknown (as we provide confidential TA, some stakeholders choose not to identify their stakeholder category) If you have questions about the Americans with Disabilities Act, contact us at 1-800-949-4232
Most Asked for TA Topics (2019)
Most Asked for Topics: Top 5 Requests In 2019, the Northeast ADA Center received approximately 1,300 Technical Assistance (TA) questions. Here are the top 5: 1. Facility Access 2. Reasonable Accommodations 3. Service Animals 4. General ADA Information 5. Housing Issues If you have questions about the Americans with Disabilities Act, contact us at 1-800-949-4232