In order to best assist individuals with disabilities in an emergency situation, first responders must be aware of the preparation needed in serving this community. Flexibility and creativity may be called for in order to insure individuals who have disabilities are able to access emergency services and to do so effectively. This webinar will address the issues of physical, communication, and programmatic access as well as the responders’ need to understand the potential unique challenges facing this segment of the population and how to serve them in a respectful manner. First responders and community emergency preparedness teams will primarily benefit from this presentation, but individuals with disabilities may also find it useful in communicating their needs in an emergency situation.